Quality is our highest priority.  Always has been, always will be.

Our Guarantee

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.  All in-store returns/exchanges in accordance with this policy for purchases paid for by cash or check require a government-issued photo ID.

Retail Store Purchases

Ward & Parish gladly accepts returns, in the country where purchased, of unworn, unwashed, undamaged or defective merchandise purchased in our retail stores for full refund or exchange within 14 days of original purchase.  Beauty products, including fragrances are non-refundable / final sale.  Outside North America, we cannot accept cross-border returns. Requests for refund or exchange of merchandise purchased by cash or check must be accompanied by the original receipt. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type.  Purchases made by check will be refunded in cash.  Requests to exchange merchandise received as a gift must be accompanied by a gift receipt. Monogrammed, personalized or final sale items cannot be returned or exchanged.  Your UK statutory rights are not affected by our return policy.

Ward & Parish Internet Purchases

United States Customers

For your convenience, Ward & Parish phone and Internet purchases, EXCLUDING FINE JEWELRY AND BEAUTY PRODUCTS (INCLUDING FRAGRANCES), that shipped to a U.S. address may be returned to a Ward & Parish store in the United States for a full refund or exchange within 14 days of original purchase.  Requests for refund or exchange of merchandise purchased by check must be accompanied by the original receipt.  Refunds will be made in the form of the original payment, unless we agree to credit a different payment type.  Requests to exchange merchandise received as a gift must be accompanied by a gift receipt. Monogrammed, personalized or final sale items cannot be returned or exchanged.  Customers may also choose to ship their items back on their own using either of the below methods:

  • Ward & Parish's SmartLabel™: This label provides quick, convenient return service.
  • This service is available in all 50 states; Washington, DC; and Puerto Rico.
  • Shipping charges are prepaid and no postage is required.
  • The cost of return shipping, $7 for any number of items, will be deducted from your refund.  Simply affix the label to your package and drop it in a mailbox, drop it off at the post office or give it to your postal carrier.
  • Please seal the package securely and affix the label provided in your original package attached to your invoice/receipt.  The SmartLabel™ cannot be used for shipments outside the continental U.S. or for gift exchange or group sales.
    • Ship on Your Own:  Customers can also send the item back to us at the address below using any other trackable method, at your expense.  Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy.  Please be certain to insure the package. If you do not have the packing slip, please include the following information with your return:
        • Your name and billing address
        • The name, address and ZIP code of the person who placed the order, if it was a gift
        • The original purchase price and approximate date of the purchase
        • The item number of the merchandise, if available
    Our return address is:
    • Ward & Parish Returns
    • P. O. Box 4757
    • Inglewood, California 90309-4757

    United States Fine Jewelry Purchases (AUTHORIZATION REQUIRED)

    Fine jewelry purchased online may be returned by mail within 14 days of the original purchase for refund or exchange.  Please contact us at 855-377-8487 to initiate a Return Merchandise Authorization.  Unfortunately, fine jewelry items cannot be returned to Ward & Parish store locations.  Requests for refund or exchange of merchandise purchased by check must be accompanied by the original receipt.  Refunds will be made in the form of the original payment, unless we agree to credit a different payment type.  Requests to exchange merchandise received as a gift must be accompanied by a gift receipt.  Engraved or personalized items cannot be returned or exchanged.

    United Kingdom Customers

    Orders shipped to the United Kingdom may be returned for a full refund or exchange within 21 days of original purchase to any of our UK retail stores, by emailing contactus@wardandparish.com or by calling 855-377-8487 to initiate a Return Merchandise Authorization.  Our team will provide you with instructions on where returns should be shipped.  If you choose to return an item, will provide you with a refund of the original merchandise price and any duties and taxes originally paid on the item in the same currency and using the same exchange rate as your original order.  Please note that you will still be responsible for any shipping charges.  However, if you cancel your order within 14 days under the Distance Selling Regulations, we will refund the purchase price of the items canceled and the delivery charges.  Monogrammed or personalized items cannot be returned or exchanged.  Your UK statutory rights are not affected by our return policy.  At this time, United Kingdom stores cannot accept returns of any international customer orders that are shipped to a destination other than the United Kingdom.

    Japan Customers

    Orders shipped to Japan may be returned within 21 days of original purchase by emailing contactus@wardandparish.com to initiate a Return Merchandise Authorization, which is required to process a return.  Our team will provide you with instructions on where returns should be shipped.  If you choose to return an item, will provide you with a refund of the original merchandise price and any duties and taxes originally paid on the item in the same currency and using the same exchange rate as your original order.  Please note that you will still be responsible for any shipping charges. Monogrammed or personalized items cannot be returned or exchanged.

    香港顧客
    訂購運至香港的商品可於購買日起 21 日內退回至我們在香港的任一間分店,以獲得全額退款或換貨。如需透過郵寄退貨,請發送電郵至 contactus@wardandparish.com 或致電 855-377-8487 開始商品退貨授權程序,這是退貨的必要手續。  與她的團隊將會提供協助,告知您商品應當退回何處。如果您選擇退回某項物品,我們的電子商務合作夥伴 Borderfree 將會就原商品價格與稅金,以原貨幣及當初下定之匯率退款給您。請注意您仍應支付運費。字母花押或個人化商品恕無法退換貨。目前,香港的營銷店面尚無法接受任何國際顧客香港以外訂單的退貨。

    Canada Customers

    Orders placed at wardandparish.com cannot be returned or exchanged in stores.  If for any reason you are not satisfied with your online purchase, please send the item back to us at the address below within 14 days of original purchase using any trackable method, at your expense.  Monogrammed or personalized items cannot be returned or exchanged.  Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy. Please be certain to insure the package.  If you do not have the original packing slip, please include the following information with your return:

    • Your name and billing address
    • The name, address and ZIP/postal code of the person who placed the order, if it was a gift
    • The original purchase price and approximate date of the purchase
    • The item number of the merchandise, if available

    Our return address is:

    • Ward & Parish Returns
    • P. O. Box 4757
    • Inglewood, California 90309-4757

    Other International Customers

    Orders placed at wardandparish.com or by phone cannot be returned or exchanged in stores.  Monogrammed or personalized items cannot be returned or exchanged.  If for any reason you are not satisfied with your international online purchase, email contactus@wardandparish.com within 21 days of original purchase to initiate a Return Merchandise Authorization, which is required to process a return.  Our team will provide you with instructions on where returns should be shipped.  If you choose to return an item, we will provide you with a refund of the original merchandise price and any duties and taxes originally paid on the item in the same currency and using the same exchange rate as your original order.  Please note that you will still be responsible for any shipping charges.

    Price Adjustments

    Ward & Parish gladly honors a one-time price adjustment on full-price merchandise within seven days of the retail purchase or mail-order ship date if accompanied by the original receipt.  Items not purchased at full price are ineligible for price adjustments.

    Contact Us 

    • Ward & Parish Returns
    • P. O. Box 4757
    • Inglewood, California 90309-4757
    • 855-377-8487

     

     

    Size & Fit
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    SIZING

    Our line was created with a true junior's & women's fit in mind. We offer a junior line consisting of three sizes – Small, Medium, and Large. We also have a junior’s plus size line comprised of three sizes – 1XL, 2XL, and 3XL. Every woman can be sure to find an garment with the perfect fit.
    S M L XL
    US/Canada 4/6 8/10 12/14 16/18
    UK 6/8 10/12 14/16 18/20
    Europe 34/36 38/40 42/44 46/48
    Bust(in) 34~35 36~37 38~39 40~41
    Bust(cm) 86~89 91~94 96~99 101~104
    How To Measure Your Bust
    With your arms relaxed at your sides, measure around the fullest part of your chest.
    BOTTOMS
    S M L
    US/Canada 4/6 8/10 12/14
    UK 6/8 10/12 14/16
    Europe 36/38 40/42 44/46
    Waist(in) 26~27 28~29 30~31
    Waist(cm) 66~68 71~73 76~79
    Hips(in) 34~35 36~37 38~39
    Hips(cm) 86~89 91~94 97~99
    Inseam(in) 31 31 31
    Inseam(cm) 79 79 79
    How To Measure Your Waist
    Measure around the narrowest part of your natural waist, above your belly and below your ribcage.

    Ladies Size

    TOPS & DRESSES
    S M L
    US/Canada 8/10 12/14 16/18
    UK 10/12 14/16 18/20
    Europe 38/40 42/44 46/48
    Bust(in) 36~37 38~39 40~41
    Bust(cm) 91~94 96~99 101~104

    Plus Size

    TOPS & DRESSES
    XL 1XL 2XL 3XL
    US/Canada 16 18 20 22
    UK 18 20 22 24
    Europe 46 48 50 52
    Bust(in) 42~43 44~45 46~48 49~51
    Bust(cm) 107~109 112~114 117~122 124~130
    Waist(in) 35~36 37~38 39~41 42~44
    Waist(cm) 89~92 94~97 99~102 107~112
    Hips(in) 45~46 47~48 49~51 52~54
    Hips(cm) 114~117 119~122 124~130 132~135

    BOTTOMS
    1XL 2XL 3XL
    US/Canada 12/14 16/18 20/22
    UK 18/20 20/22 24/26
    Europe 46/48 48/50 50/52
    Waist(in) 35~37 39~41 43~46
    Waist(cm) 89~94 97~104 109~117
    Hips(in) 45~47 49~51 53~56
    Hips(cm) 114~119 125~130 135~142
    Thigh(in) 25.5~27 28~29.5 30.5~32
    Thigh(cm) 65~69 71~75 78~81
    Inseam(in) 32 32 32
    Inseam(cm) 82 82 82
    *Size specification for each style has been described on the product detail page. But it might be slightly different due to the fabric content and production origin.